Shipping conditions
Shipping countries
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Switzerland
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Germany
Other EU countries on request: contact@zealite.com
Shipping days
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Switzerland: Shipping from Monday to Thursday
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Germany: Shipping from Monday to Wednesday
To avoid delays over the weekend, we only ship live products on days when fast delivery is guaranteed.
Delivery times
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Switzerland: 1–2 working days
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Germany: 2–3 working days
Shipping costs (including packaging)
Switzerland:
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up to 2 kg: 10.50 CHF
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up to 10 kg: 13.50 CHF
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from 100 CHF order value: free shipping
Germany:
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up to 2 kg: 17.60 EUR
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up to 5 kg: 18.70 EUR
The exact shipping costs are displayed during checkout.
Transport damage
If a container (e.g. GlowBottle or AlgaeTower) arrives damaged during transport, we will send you a free replacement .
In this case, please send us a photo of the damage by email to contact@zealite.com within 3 days .
Delivery instructions
Please ensure that the delivery address is correct and that the package is received promptly upon delivery.
Open the package immediately upon receipt and, if possible, place the product in a bright window spot with indirect daylight .
Please avoid direct sunlight.